What Are The Best Rated Virtual Reception thumbnail

What Are The Best Rated Virtual Reception

Published Jun 22, 24
6 min read


Extremely recommended. We utilized this service for several years. Very professional, simple to use and handle would advise without inquiry. The service supplied by OfficeHQ is specialist. The backend system is instinctive and deals with our business demand for overflow phone calls. Most notably the operators are based in Australia. I would suggest any kind of little business searching for an online reception to think about the solution used by OfficeHQ.

As a small company, every new service lead matters. Being used OfficeHQ, we're positive that not one of our valuable leads will be missed no matter the moment of day. We like the versatile service offering and discover it to be an affordable way to use 24/7 function to our customers.

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Would suggest them to others. We have actually partnered with OfficeHQ to offer our customers friendly receptionists to manage our calls when our group are hectic, as an actual person is a lot far better to talk with than voicemail we discover! We utilize their service for certain task sales lines, the workplace line and mobiles when we are in meetings or onsite primarily.

They happily and properly managed much of my telephone calls when we were a little short-staffed. Great service. Thanks. We have actually been using OfficeHQ for a variety of years now. Their service and reliability is literally foolproof. In our capability of a health care service provider, having all unanswered phone calls received as messages in real-time as e-mails is vital.

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In the start-up stage for my legislation technique, I opted for an online function service to stay clear of the expenses of a permanent receptionist. There was some preliminary apprehension around whether the arrangement would certainly be smooth and whether a high requirement of call experience for my clients can be preserved, but it's been fine.

OfficeHQ have actually made a greatly positive distinction to our service for the past 18 months. They likewise supply your business with a phone number and are fantastic for legimitising virtual/online businesses (and of course others as well). I very advise them must you need a part-time function source. As a little and nimble team, we do not have ability to handle new lead telephone call on a normal basis.

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Calls are addressed by friendly, well-spoken virtual aides and we obtain timely emails having the brand-new call details. Fantastic company to deal with. The setup with Markus was remarkable and extremely expert. Has actually been extremely convenient for our small company particularly with team taking leave or when they are off ill.

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No problems and very easy to take care of. Our business runs a really busy phone call centre and we make use of OfficeHQ for call centre overflow to take those telephone calls we're not able to immediately manage. This amounts to over 15,000 telephone calls per annum that OfficeHQ handles on our part. We've located the service to be absolutely smooth with all calls being addressed on a really timely basis with immediate messaging and real-time coverage.

The process of setting up our firms was so simple and the customer service is great. Having actually utilized your solution continually for 15 years (considering that 2007), OfficeHQ has actually really set the standard for this industry.

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Thank you for the years and years of high quality service you have supplied my company. 100% recommended a remarkable solution and super-friendly personnel.

I talked today with Tori and was incredibly helpful with every little thing! Well done! Consumers frequently qualify our service by calling us prior to they book, so it is sales critical that our phone is constantly responded to skillfully and quickly. OfficeHQ does that for us when we are remote to the office.

That ultimately never ever took place, as the solution from the operatives in this business have been so excellent that they have actually basically entered into the FireCrunch team. The practically immediate relay of consumer telephone calls by email and text to our area operatives allows us to respond to consumer queries without delay, plus the kind system developed permits straight filling to the FireCrunch CRM with no guidebook transfer needed by FireCrunch.

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I engaged with OfficeHQ when I started my specialist solutions company in March 2008. I might be anywhere in the globe and be positive a genuine individual would certainly be there to take a phone call from a client.

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I extremely recommend OfficeHQ. As I move into retired life, I am very happy for the assistance from the group at OfficeHQ.

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We have been making use of OfficeHQ for over 10 years and it's such a benefit to be devoid of staffing frustrations, such as when they call unwell. With OfficeHQ as component of our group, there is always a person offered to respond to phone calls. OfficeHQ makes sure phone calls to HR National are addressed 1 day a day, 365 days a year.

I have actually been extremely delighted with their service over the previous 18 months. We are a really active genuine estate firm that calls for quick and efficient solution for all of our telephone calls. From taking residential or commercial property enquiries, to supplying information about "open for assessments" to buyers, OfficeHQ has had us covered.

Extremely recommend this service! OfficeHQ provides us the capability to do what we do best, both in the clinic and off-site. We're ensured in understanding we'll never miss an important call or prospective appointment, all for a portion of the cost of having our very own assistant. I have just recently opened up a new physio center and the group at OfficeHQ have actually been absolutely nothing but excellent to deal with.

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I might not rank OfficeHQ and their service very enough. We have actually been working with OfficeHQ for over 8 years. We are no much longer interrupted with calls, consumers' information are taken precisely after that you can choose e-mail or SMS notice.

This is the perfect method to systemise your service so you can move on with what you do best in your business. We are raving followers! Well done OfficeHQ, we would certainly be lost without you! Stop Sound Windows has been using OfficeHQ for several years. It supplies us with the comfort that our customers will certainly constantly be speaking to a person, not a maker.