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OHQ's records are adequate evidence of a cost that is payable unless they are revealed to be inaccurate. Customer will use its affordable endeavours to alert OHQ of any kind of invoice dispute within fourteen (14) days of invoice of an invoice, adhering to the process described in Section 15. If Customer disagreements a billing, the billing has to remain to be paid on schedule however OHQ will certainly credit or reimburse Customer if it is later sensibly determined by OHQ or according to the conflict resolution process detailed in Area 15 that the invoice was inaccurate and the Consumer is qualified to a credit rating or refund.

Such modifications might include, without constraint, modifications to the amounts of the Registration Charges or Usage Charges for OHQ Paid Services, modifications to the usage allowances consisted of in the Prices Plans, and discontinuation of Pricing Strategies. (a) Each such modification will certainly take effect after affordable development composed notice is given to Consumer (for instance, by being uploaded to the OHQ Site), other than that any type of such modification that affects a Selected Paid Solution will put on Customer starting at the beginning of a Paid Service Term beginning no much less than thirty (30) days from the day which OHQ offers notification of such modification to Consumer in conformity with Section 16.8.

If Consumer does not end its use any kind of affected Selected Paid Service prior to the efficient day of such revision, Client will be deemed to have actually consented to such modification relative to such Selected Paid Solution. (b) If a Prices Plan chosen by Customer is discontinued, OHQ will certainly offer Customer with practical breakthrough notification of no less than thirty (30) days and Customer will certainly be provided the alternative of selecting a new Pricing Strategy from then-current prices strategies provided by OHQ.

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For evasion of question, this paragraph does not relate to adjustments to the Price Checklist, which are addressed in Section 7 (Virtual Receptionist).1. Client stands for that all details provided by Customer and its callers to OHQ (including, without constraint, all call info and information relating to Consumer's Credit scores Card) is accurate, current and total at the time it is provided to OHQ

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Customer should whatsoever times follow all laws, policies, criteria and codes relevant about its usage of OHQ Offerings and the Consumer's supply of its services and product to its customers. Customer will not utilize any OHQ Offerings to participate in, or to urge or help others to participate in, any type of prohibited or deceptive tasks.

If a new Paid Solution Term begins earlier than 3 (3) days after such email is sent out, Consumer will certainly incur the applicable Membership Charge for the brand-new Paid Service Term (the ""). The reliable day of such termination will be either (i) the Asked For Termination Day, or must Client not state a Requested Discontinuation Date, (ii) the last day of the Last Paid Solution Term.

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Where Client terminates according to this Area 10.1(b): (i). The Registration Costs that have actually been pre-paid will be retained and the OHQ Offerings available to Customer until the last day of the Last Paid Solution Term (subject to reinstatement charges under condition 10.3(e)) and the unused balance of the Prepaid Usage Credit score will be kept by OHQ for future usage by Customer if Client determines to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Complying with termination of any kind of OHQ Solution, OHQ will certainly not be accountable by any means for responding to phone calls, taking or delivering messages, or executing any other tasks about such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ might terminate Customer's Account and Client's access to the Account.

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(e) Adhering to discontinuation of any type of OHQ Providers, OHQ will certainly have no responsibility to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to restore or otherwise recommence a terminated OHQ Services, OHQ might require that Customer pay a reinstatement cost of $30 (to cover OHQ's practical prices in refining the reinstatement) Information collected by OHQ from Client and its customers might be made use of, revealed and shared by OHQ based on OHQ's personal privacy policy as offered on the OHQ Website ("") and as may be amended every so often.

The Controller hereby appoints the Processor relative to handling activities carried out in the training course of the arrangement of receptionist solutions. OHQ and Consumer acknowledge and concur that the Cpu undergoes the following obligations: The Processor shall comply with the pertinent Data Security Regulations and should: (a) only act upon the created directions of the Controller and ensure those acting under their authority do the exact same; (b) make sure that people refining the data undergo a task of self-confidence; (c) use its ideal endeavours to safeguard and safeguard all individual data from unsanctioned or illegal handling, consisting of (however not limited to) accidental loss, damage or damages; (d) guarantee that all processing meets the demands of the GDPR and relevant Information Security Legislation; (e) ensure that where a Sub-Processor is made use of, they: only involve a Sub-Processor with the previous authorization of the Controller; notify the Controller of any kind of intended adjustments concerning Sub-Processors; they apply a written contract containing the exact same data security responsibilities as laid out in these Terms; comprehend that any failing for the Sub-processor to comply with the Data Protection Rule, the Cpu continues to be completely liable to the Controller for the performance of the Sub-Processor's obligations; and assist the Controller in offering subject access and allowing information topics to exercise their rights under the Data Security Laws.

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The Controller will bring out ample and ideal onboarding and due persistance checks for all Processors, with a complete evaluation of the mandatory Data Protection Legislation needs. The Controller shall validate that the Cpu has appropriate and documented procedures for information breaches, data retention and information transfers in position. The Controller will get evidence from the Cpu as to the: (a) confirmation and integrity of the staff members used by the Processor; (b) any certifications, accreditations and policies as described in the onboarding process; (c) technological and functional measures made use of in safeguarding the Personal Information; and (d) procedures in position for allowing data subjects to exercise their civil liberties, consisting of (however not limited to), subject access demands, erasure & rectification treatments and limitation of handling steps.